diff --git a/README.rst b/README.rst
index 08bdfd4dc..18128b988 100644
--- a/README.rst
+++ b/README.rst
@@ -38,6 +38,24 @@ case in our issue management tool, JIRA:
 Bug reports in JIRA for all driver projects (i.e. PYTHON, CSHARP, JAVA) and the
 Core Server (i.e. SERVER) project are **public**.
 
+How To Ask For Help
+-------------------
+
+Please include all of the following information when opening an issue:
+
+- Detailed steps to reproduce the problem, including full traceback, if possible.
+- The exact python version used, with patch level::
+
+  $ python -c "import sys; print(sys.version)"
+
+- The exact version of PyMongo used, with patch level::
+
+  $ python -c "import pymongo; print(pymongo.version); print(pymongo.has_c())"
+
+- The operating system and version (e.g. Windows 7, OSX 10.8, ...)
+- Web framework or asynchonous network library used, if any, with version (e.g.
+  Django 1.7, mod_wsgi 4.3.0, gevent 1.0.1, Tornado 4.0.2, ...)
+
 Security Vulnerabilities
 ------------------------